Please read the following to learn more about our data collection policies and practices.
- Types of Information that may be collected
- How is information collected?
- How we use the information we collect
- With whom the information may be shared
- What choices do I have about AOT collecting, using, and sharing my information?
- What security precautions are in place to protect against the loss, misuse, or alteration of your information?
- Chat Rooms, Forums, and Message Boards
- Links to other Websites
- A special note for parents concerning privacy
- Limitation of Liability
- Correcting and updating personal information
Types of information that may be collected
The personally identifiable information we collect is used to facilitate delivery of products and/or services to our customers. In the process of providing these products and/or services, we require our customers to provide certain personally identifiable information. Specific details may include, but are not limited to, the following and may be subject to change: Shipping and billing addresses, customer emails and -- when applicable -- customer phone numbers.
In the case of contests and promotions: We require all users and/or customers wishing to participate in any of our contests, drawings, and/or promotions to complete a Participant Registration Form. During this registration process we generate and collect certain personally identifiable information, which includes the customer's first name, last name, zip code, phone number, age and email address. Winners of contests, drawings, and/or promotions will be required to provide additional personally identifiable information such as a shipping address and telephone number.
In the case of product and/or service purchases: In order to complete the purchase of a product and/or service, an online credit card transaction is required. Reputable third-party processors (Shopify Payments and Stripe) handle all credit card processing and provide limited data back to AOT. That data includes information such as your order number, the last 4 digits of your credit card, the amount of the purchase, whether the purchase was successful, and the date the purchase took place.
If a customer sends us personal correspondence, such as emails or letters, we may collect such information into a file specific to such customer.
How is information collected?
We may collect information from you in several different areas on the Site, including but not limited to those described below:
You may be asked first to complete a registration form and provide personally identifiable information; you may also be asked to choose a user ID and password in order to take advantage of certain features the Site may choose to offer, including, but not limited to, Newsletters, Contests, Forums, or other subscription based services.
Newsletters and Site Emails
We may offer free newsletters to share information with you about the Site, about us and our affiliates and subsidiaries, or about our business partners and advertisers and sponsors. You may receive a newsletter either by registering for a particular newsletter or in conjunction with a special feature or membership for which you have registered on the Site. When you do register with us or give us personally identifiable information, you will have an opportunity at the time we collect your information to option out and limit e-mail communications from AOT. You may cancel your free email subscription at any time by following the instructions provided on the Site or, in some instances, in the designated area of certain newsletters or emails.
Contests or Sweepstakes
Surveys or Voting
From time-to-time we may request personally identifiable information from you via surveys or voting polls. Participation is voluntary and you will have the opportunity to decide whether or not to disclose information. At times, you may have to register to vote or to take part in a survey.
IP Addresses and Click-stream Data
We may collect IP addresses and/or click-stream data for purposes of system administration and to report aggregate information to our advertisers and sponsors. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. Our computers identify your computer by its IP address. When you request Web pages from the Site, our computers log your IP address.
Click-stream data is information collected by our computers when you request Web pages from the Site. Click-stream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such non-personal information. When analyzed, this data helps us analyze how visitors arrive at the Site, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content and advertising, and the like.
If you order any information from our Site, buy any of our products or subscribe for any of the services offered on our Site, we will ask you to complete an order form that will request certain information from you, including financial information such as a credit card number and expiration date and general contact, billing and shipping information. We will use this information to complete the transaction that you have requested, i.e., to deliver the information, products or other services that you order, and to invoice you. Such information is collected and stored through encrypted means for your protection.
How we use the information we collect?
We internally use personally identifiable information about our customers to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our Site's content and layout. We believe these uses allow us to improve our Site and provide better service to our customers.
We may occasionally use a customer's email address and, in rare situations mailing address or phone number, to contact a customer regarding administrative matters or notices.
We may use information in the file we maintain about a customer to resolve disputes and troubleshoot problems.
With whom the information may be shared
We will not sell your information to third parties and will only provide information to third parties that you have designated or third-party service providers that are required for our Site to provide services to you.
What choices do I have about AOT collecting, using, and sharing my information?
It is possible for you to use much of our site without giving us any personally identifiable information. When you do register with us or give us personally identifiable information, you will have an opportunity at the time we collect your information to option out and limit e-mail communications from AOT. You can request at any time that AOT not send future e-mail to you either by unsubscribing from the communication or by contacting us at firstname.lastname@example.org. Also, as mentioned above, there are ways to limit the information collected through technology -- though some of our Site features won't work if you decide to do this.
What security precautions are in place to protect against the loss, misuse, or alteration of your information?
We use industry standard efforts to safeguard the confidentiality of your personally identifiable information. However, please keep in mind that "perfect security" does not exist on the Internet and/or the World Wide Web.
Chat Rooms, Forums, and Message Boards
The Site may make chat rooms, forums and message boards available to its users. You are not required to provide any personal information when using these areas but you may choose to do so. If you post personal information online, it will be publicly available and you may receive unsolicited messages from other parties. AOT cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal information in these areas.
Links to other Websites
A special note for parents concerning privacy
We do not encourage children to participate in providing us with any personally identifiable information. We ask that children (12 years of age and under) do not submit any personal information to us. If you are a minor under the age of 13 years, please use our services only under the approval and supervision of your parents or legal guardian(s).
We support the guidelines and regulatory requirements provided in the Children's Online Privacy Protection Act (COPPA).
Limitation of Liability
By providing us with any personal information you expressly and unconditionally release and hold harmless The Art of Tea, LLC, its owners, members, managers, shareholders, officers, directors employees and agents and each of their subsidiaries, affiliates, directors, officers, employees and agents (collectively, the “Releasees”) from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information. In addition, while AOT takes efforts to ensure the proper and appropriate use of AOT data provided by AOT to third party companies, promotional partners or vendors, the Releasees are not liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information by such third parties.
Correcting and updating personal information
If your personally identifiable information changes (such as your zip code), or if you no longer desire to access our Site, we will endeavor to provide a way to correct, update or remove the personal data you have provided to us. This can be done by making changes to your profile, by using an option out message in an email, or by emailing us at email@example.com. Please click here to make any changes to your profile and/or opt out of AOT registration.
California's "Shine The Light" law (Civil Code Section 1798.83) permits users of our store that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to firstname.lastname@example.org or write us at: The Art of Tea, LLC, 748 Monterey Pass Rd, Monterey Park, CA 91754.
The Art of Tea, LLC
748 Monterey Pass Rd
Monterey Park, CA 91754
You may also contact us by email at email@example.com